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These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site (see date above). You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.


Terms of Sale

Payment is expected with in 7 Days

You will be happy to hear there are no fees attached to your purchase. All fees are included in the price of the item.

No fees, free shipping and no surprises.

If you find an item with a shipping fee it is an oversight so please let me know.

Orders placed will begin to be processed within 24 hrs of receiving the order. After this initial 24hr period an order cannot be cancelled unless its on an item that doesn't require personlization. If that is the case the order can and will be cancelled if you so choose. Any item that is personalized cannot be returned. If any item is returned to us without contacting us first it will be returned to sender postage due.


Return Policy

*CUSTOMER SATISFACTION IS OUR PRIMARY CONCERN* We offer a money back guarantee on all of our items. If there is a problem the item you purchase from us please let us know.

If for any reason you are not happy with your purchase or our customer service please contact us at bm_agh@stu.ust.hk

Item must be returned within 14 Days and in an un-used condition

We check our email during the day and evening and will get back to you as soon as we can address your question or complaint. In most cases we will get back to you within 24 hours or even shorter.


Privacy Policy - Your Privacy Rights

Confidentiality of Personal Information
We understand your desire to protect your personal information. Your privacy is respected and taken very seriously. Your information is not sold, rented or shared with a third party. This includes purchase history, all collected information is used specifically to serve you better.

What Personal Information Do We Gather and Track?
We request personal information when you place an order for one of our products.

How We Use the Personal Information We Gather and Track.
We use personally identifiable information in the following ways:
1. To mail your order to your shipping address.
2. To e-mail you with your account information or shipping information.

Email
We do not add your email address to any type of mailing list unless you request to be added and confirm the request by email. At no time will we use or permit the use of any email address we encounter to be used for the distribution of unsolicited email, bulk email, advertising material or Spam. We do send every customer a complimentary newsletter. You must email us back and indicate that you want to receive additional newsletters or your name is dropped from our email list.
Last Updated: 21 May 2007 00:36:36 PDT home  |  about  |  terms  |  contact
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